Treatment for Trichotillomania

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Add Our Address to Your Email Safe Senders List, Address Book or Contact List.

Emails can sometimes be blocked or filtered into the bulk folder especially now that email filters are focusing more strongly on “grey mail” or commercial mail. As a result of these changes you may be unable to read certain email communications from us, even if you have subscribed to receive them.

To avoid these situations, add our email addresses to your Safe Senders List. We’ve put together a list of the most commonly used email programs with easy to follow instructions on how to add email addresses to your Safe Senders List.

Please add either the From Address that the email you received came from OR add the domain @treatmentfortrichotillomania.com to your Address Book or Contacts to continue receiving your subscriptions in your inbox!

What is an Email Safe Senders List?

Each email program features spam filters which automatically recognize white-listed and blacklisted email addresses. White-listed addresses are deemed acceptable and mail from these addresses is usually delivered to the inbox without additional filtering. Blacklisted addresses are senders from which you do not wish to receive email communication from. The Safe Senders List, also commonly referred to as a White List, is a list of all email addresses you would like to receive email from without impediment.

Your Safe Senders List is managed by you within your email program and can be easily updated based on your preferences. By default, email messages that you add to your own personal address book are considered safe and will not be re-routed to your junk email folder.

How to Add an Email Address to Your Safe Senders List?

Email Account Providers

Gmail

Step 1 Open the email.
Step 2 Click on More Options in the upper right hand corner of the message.
Step 3 Click on Add Sender to Contacts List in the header of the email.
Step 4 A confirmation message will be displayed above the email.

To safelist us in Gmail if we ended up in the Social or Promotions folder:

Step 1 Locate an email from us in the Social or Promotions folder.
Step 2 Right click on the email, and select Move To > Primary.
Step 3 A small message will appear towards the top of the window which confirms your move and asks if you would like to do this for all future messages from this email address. Select yes, so all future messages will appear in the inbox rather than the other folders.

AOL 8.0+

Step 1 Open the email
Step 2 Click Add Address icon
Step 3 Verify the sender’s contact information

AOL Webmail

Step 1 Click on the Addresses tab in the upper right corner of the Mailbox window
Step 2 Click on the New drop-down menu and select New Contact.
Step 3 Type the email address of the new contact in the Screen Name field and click the Save button.

Earthlink

Step 1 Open the email
Step 2 Click Add Sender
Step 3 Verify that our contact information is correct
Step 4 Click “Yes”

Entourage

Step 1 Open the email
Step 2 Right-click the sender’s email address
Step 3 Select Add to Address Book in the short-cut menu
Step 4 Verify the sender’s contact details

Juno

Step 1 From the mail screen, click on the Address Book tab.
Step 2 Insert the email address you would like to add.
Step 3 Click Quick Add

Mac Mail

Step 1 Open the email
Step 2 Right-click the sender’s email address
Step 3 Click Add to contacts in the short-cut menu
Step 4 Click Save and Close

Microsoft Outlook Express 6+

Step 1 Open the email
Step 2 Left-click the sender icon, or right click the sender’s name
Step 3 Click Add to contact
Step 4 Click Save and close

Microsoft Outlook 2003

Step 1 Open the email
Step 2 Select Actions on the toolbar
Step 3 Select Junk Email from the drop-down menu
Step 4 Select Add sender to Safe Senders List
Step 5 Verify that our contact information is correct and click Ok

Microsoft Outlook 2007

Step 1 Open the email
Step 2 Click Options on the Tools menu
Step 3 On the Preferences tab, under Email, click Junk E-mail
Step 4 Select Safe Senders or Safe Recipients tab and click add
Step 5 Enter the email address of the contact and click Ok

Mozilla Thunderbird

Step 1 Click the Address book button
Step 2 Make sure the Personal Address Book is highlighted
Step 3 Click the New Card button
Step 4 Under the Contact tab, copy and paste our address and click ok

MSN Hotmail (Classic)

Step 1 Open the email.
Step 2 Click Save Address in the menu bar.
Step 3 Verify that our contact information is correct.
Step 3 Click OK on the next screen.

Window Live Hotmail

Adding to the Address Book doesn’t automatically add you to the Safe Sender list; you must mark the sender as Safe.

Step 1 Open the email
Step 2 Click on the Mark as Safe link

Yahoo! Mail

Step 1 Open the email.
Step 2 Select the Add to Address Book link.
Step 3 Enter the email address of the contact and click on Save Contact.

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